​Privacy Policies

Information We Collect

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• Personal Information: When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information , email address, and phone number.

• Device Information: We collect information about the device you use to access our website, including your web browser, IP address, time zone, and some of the cookies installed on your device. You can contact us through our contact page.

• Order Information: When you make a purchase, we collect information about the items you buy, your payment method, and other transaction details.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our website.

 

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including sending you emails to confirm your order and shipping details.
Communicate with you, respond to your inquiries, and provide customer support.
Improve our website and services by analyzing how you use our website.
Personalize your experience by showing you products and offers that may interest you.
Comply with legal obligations and protect our rights.

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who help us operate our website, process payments, and deliver orders.

• Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new owners.

• Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

 

5. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to your personal information.

• Request the deletion of your personal information.

• Opt-out of marketing communications.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at our email @ (railanewtone4@gmail.com) or call us through +254742802720. Or go to our contact page.